1. Introduction

Welcome to the Crispo e-commerce website. These terms and conditions (“Terms”) govern your use of our website and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use our Services.

3. User Accounts

You may need to create an account to access certain areas of our website or to place orders. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Services

We make every effort to ensure that our products and services are accurately described on our website. However, we do not guarantee that the information provided on our website is error-free or complete. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

5. Pricing and Payment

All prices listed on our website are in UAE dirhams (AED) and are subject to change without notice. We accept payment through various payment methods, including credit card and cash on delivery. You are responsible for any applicable taxes or fees associated with your order.

6. Shipping and Delivery

We make every effort to deliver your order within the estimated timeframe. However, we are not responsible for any delays or failures in delivery caused by circumstances beyond our control. You are responsible for providing accurate shipping information and ensuring someone is available to receive the delivery.

7. Returns and Refunds

We accept returns within a specified period from the date of delivery, subject to our return policy. If you are not satisfied with your purchase, please contact our customer service team to initiate the return process. Refunds will be issued to the original payment method.

8. Intellectual Property

All content on our website, including but not limited to text, images, and logos, is the property of Crispo and is protected by copyright law. You may not use our content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or related services. Our liability is limited to the amount you paid for the product or service in question.

10. Governing Law

These Terms are governed by the laws of the UAE, and any disputes arising from the use of our website or related services will be subject to the jurisdiction of the UAE courts.

11. Modifications to Terms and Conditions

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our Services after any changes to the Terms indicates your acceptance of the modified Terms.

If you have any questions or concerns about these Terms, please contact our customer service team.